Last updated: March 27, 2026
Thank you for shopping at MG Gadgets Pro.
If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. The following terms apply to any products that You purchased from MG Gadgets Pro.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to MG Gadgets Pro, 13/2 First Floor Shop No 4 Elen Plaza, Karol Bagh, New Delhi, India – 110005.
- Goods refers to the items offered for sale on the Service.
- Orders means a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to MG Gadgets Pro, accessible from https://mggadgetspro.in/.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Your Order Cancellation Rights
You are entitled to request a return or refund within 7 days from the date you receive the Goods.
The deadline for requesting a return is 7 days from the date on which You received the Goods or on which a third party you have appointed (other than the courier) takes possession of the product.
To exercise your return or refund request, you must inform us of your decision through one of the following methods:
- By email: support@mggadgetspro.in
- By visiting this page on our website: https://mggadgetspro.in/contact-us
Once your return request is approved and the returned product is received, inspected, and verified, we will process the refund within 14 days using the same payment method used for the original order.
Conditions for Returns
To be eligible for a return or refund, the following conditions must be met:
- The Goods were purchased within the last 7 days.
- The product must be returned in its original packaging.
- The product must be unused, undamaged, and in resellable condition.
- The product must include the receipt or proof of purchase.
MG Gadgets Pro reserves the right to refuse returns that do not meet these conditions.
Items on Sale
Products purchased on sale or with a discount are not eligible for refunds. These items may only be eligible for replacement if they arrive defective or damaged.
Product Exchanges
Customers may request to exchange a product for a new one if the product is defective, damaged, or incorrect.
To request an exchange, please contact us at:
support@mggadgetspro.in
Exchanges are subject to product availability.
Non-Returnable Items
The following items cannot be returned:
- Products customized or made according to customer specifications
- Products that are damaged due to misuse
- Products returned without original packaging or proof of purchase
- Products that are not in resellable condition
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us.
You should send the Goods to the following address:
MG Gadgets Pro
13/2 First Floor Shop No 4 Elen Plaza, Karol Bagh
New Delhi, Delhi
India – 110005
We strongly recommend using a trackable and insured shipping service when returning products. MG Gadgets Pro cannot be held responsible for Goods damaged or lost during return shipping.
Refunds cannot be issued until the returned Goods are received and inspected.
Gifts
If the Goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return once the returned product is received.
If the Goods were not marked as a gift when purchased, the refund will be issued to the original purchaser.
Contact Us
If you have any questions about our Return and Refund Policy, you can contact us:
- By email: support@mggadgetspro.in
- By visiting this page on our website: https://mggadgetspro.in/contact-us